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Fresha, Phorest, Pabau, Cliniko and more vs myAthenaAI
Fresha, Phorest, Pabau, Cliniko and the rest are booking and practice management software: good tools that you and your team operate. myAthenaAI is an AI-native clinic management system — booking, clinic management, stock and marketing in one — where Athena, the AI built in, does the work.
The short answer
Their software gives you tools. A diary, online booking, client records, reminders, forms, payments. You still answer the messages, pick up the phone, chase the deposits, rebook the clients who went quiet and make the marketing.
myAthenaAI gives you the clinic management system and the employee who works it. Because Athena is built into the system, she knows your diary, clients, treatments, prices, policies and stock. She answers every WhatsApp, Instagram DM, Messenger message, text, email and phone call, and books, moves and takes deposits inside the diary, 24/7. She runs 30+ automations, answers anything you ask about the business and tells you where the growth is. She makes the marketing too: campaigns, AI images, before-and-afters, content research, blog posts, voiceovers in your voice, and a website built to be found by ChatGPT. And she sends your bookings and revenue back to your ad platforms and tells you which ads to back.
Why myAthenaAI
- It covers more of a clinic's work than any system we compared: 53 of the 54 features. The next closest, Pabau, covers 37, and only by counting its paid add-ons and partial versions. Counting what's included as standard, myAthenaAI has 53; none of the others has more than 17.
- It gives you time back. Other systems keep the diary while you do the work. Athena does the answering, booking, chasing, follow-ups and marketing herself, on every channel and the phone, 24/7. See your own hours back.
- It has every angle covered. Front desk, owner assistant, the clinic's running, marketing and content, your website and your ad tracking, in one clinic management system with one login, instead of booking software plus add-ons plus five other tools.
- It's built for appointment businesses, by people who've run them. Made specifically for aesthetic clinics, med spas, salons and practitioner-led clinics, by people who have built and run clinics.
- It's AI-native, not bolted on. Athena runs inside the system, so she knows the clinic: the same Athena who answers your clients works from your diary, client history, treatments, prices and policies, and she's the one you ask about takings and stock. Other systems add an AI receptionist on top; in myAthenaAI the receptionist is one of the jobs she does.
- It's built for where clinic software is going. The whole system was built around Athena, and new capabilities ship every week.
Feature counts are from this page's comparison, checked 3 November 2026 against each vendor's own website.
The score, section by section
| Section | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| AI front desk | 9/9 | 4/9 | 4/9 | 8/9 | 0/9 | 0/9 | 0/9 | 3/9 | 2/9 | 5/9 | 3/9 |
| Owner assistant | 4/4 | 1/4 | 2/4 | 2/4 | 1/4 | 1/4 | 1/4 | 1/4 | 3/4 | 2/4 | 4/4 |
| Running the clinic | 12/12 | 11/12 | 12/12 | 12/12 | 10/12 | 11/12 | 10/12 | 9/12 | 11/12 | 11/12 | 10/12 |
| Marketing and content | 12/12 | 5/12 | 6/12 | 7/12 | 3/12 | 3/12 | 2/12 | 7/12 | 7/12 | 5/12 | 6/12 |
| Smart Site | 5/5 | 3/5 | 1/5 | 3/5 | 0/5 | 2/5 | 3/5 | 1/5 | 4/5 | 4/5 | 3/5 |
| Ads and tracking | 5/5 | 3/5 | 3/5 | 1/5 | 1/5 | 1/5 | 1/5 | 3/5 | 1/5 | 1/5 | 1/5 |
Features each one has, counting paid add-ons, higher plans and partial versions in their favour.
How many hours a day would she give you back?
With other clinic software, the software keeps the diary and you still do the work: replying, chasing, booking, following up and posting. With myAthenaAI, Athena does that work, so the hours come back to you and the bookings that slip through missed calls and no-shows come back too.
Every clinic is different, so we don't print a made-up number. Answer eleven quick questions and see your hours a day back and bookings won back a month, with every assumption shown.
Get my estimateAI-native, not AI bolted on
myAthenaAI was built AI-native: Athena is built into the clinic management system, not added on top. Where these systems have AI at all, it's usually one job, and usually sold separately:
- Fresha: AI Concierge is an add-on: £23.95 messaging or £79.95 calls+messaging per location/month. source
- Phorest: Front Desk AI is an 'add to any plan' add-on; price not published (quote only). source
- Pabau: Client-facing AI agents need Engage Plus: £99 / $130 per location monthly, plus usage credits; 3 months free. source
- Boulevard: AI receptionist Beau (beta, phone only): $125/mo per location for 200 minutes, then $0.60/min; free Aug–Nov 2026. source
- Vagaro: Per help-centre excerpt, Vera Receptionist costs £10/mo UK ($10 US) plus a text plan; marketing pages say included. source
- Mindbody: AI Concierge included in Ultimate plan, add-on on Accelerate; price not published. source
- Square Appointments: Square Assistant, which Square calls AI-enabled, is free with Appointments; shown on US/Canada pages only. source
No client-facing AI listed on their own sites: Cliniko, Timely, Ovatu.
All 54 features: them vs myAthenaAI
| Feature | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Who does the work | |||||||||||
| Who answers, books, chases and markets | Athena does it | You and your team | You and your team | You and your team | You and your team | You and your team | You and your team | You and your team | You and your team | You and your team | You and your team |
| AI built in, not sold as an add-on | Included | Paid add-on / higher plan | Paid add-on / higher plan | Paid add-on / higher plan | Not listed on their site | Not listed on their site | Not listed on their site | Paid add-on / higher plan | Paid add-on / higher plan | Paid add-on / higher plan | Included |
| Hours given back and bookings won back | Get your estimate | You still do the work | You still do the work | You still do the work | You still do the work | You still do the work | You still do the work | You still do the work | You still do the work | You still do the work | You still do the work |
| AI front desk | |||||||||||
| AI replies on WhatsApp | Included | Not listed on their site | Paid add-on / higher plan | Paid add-on / higher plan | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site |
| AI replies to Instagram DMs | Included | Not listed on their site | Not listed on their site | Paid add-on / higher plan | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site |
| AI replies on Facebook Messenger | Included | Not listed on their site | Not listed on their site | Paid add-on / higher plan | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Partial | Not listed on their site |
| AI replies to texts (SMS) | Included | Paid add-on / higher plan | Paid add-on / higher plan | Paid add-on / higher plan | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Paid add-on / higher plan | Paid add-on / higher plan | Partial |
| AI replies to emails | Included | Not listed on their site | Not listed on their site | Partial | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site |
| AI answers the phone | Included | Paid add-on / higher plan | Not listed on their site | Paid add-on / higher plan | Not listed on their site | Not listed on their site | Not listed on their site | Paid add-on / higher plan | Not listed on their site | Partial | Partial |
| Books, moves and cancels inside the conversation | Included | Paid add-on / higher plan | Paid add-on / higher plan | Paid add-on / higher plan | Not listed on their site | Not listed on their site | Not listed on their site | Partial | Partial | Paid add-on / higher plan | Partial |
| Sends deposit and payment links in the conversation | Included | Paid add-on / higher plan | Paid add-on / higher plan | Partial | Not listed on their site | Not listed on their site | Not listed on their site | Partial | Not listed on their site | Partial | Not listed on their site |
| Understands voice notes | Included | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site |
| Owner assistant | |||||||||||
| Ask anything about your business | Included | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Included | Not listed on their site | Included |
| Tell her to do it (move, cancel, message, block time) | Included | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Partial |
| Growth ideas from your own numbers | Included | Not listed on their site | Paid add-on / higher plan | Paid add-on / higher plan | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Partial | Included | Partial |
| Reports and daily brief | Included | Included | Included | Included | Included | Included | Included | Included | Included | Included | Included |
| Running the clinic | |||||||||||
| Online booking | Included | Included | Included | Included | Included | Included | Included | Included | Included | Included | Included |
| Diary and staff calendar | Included | Included | Included | Included | Included | Included | Included | Included | Included | Included | Included |
| Deposits and no-show protection | Included | Included | Included | Included | Included | Included | Included | Included | Included | Included | Included |
| Fills cancelled slots automatically | Included | Included | Partial | Included | Partial | Paid add-on / higher plan | Paid add-on / higher plan | Included | Included | Included | Paid add-on / higher plan |
| Appointment reminders | Included | Included | Included | Included | Included | Included | Included | Included | Included | Included | Included |
| Rebooks clients who went quiet | Included | Included | Included | Included | Included | Paid add-on / higher plan | Included | Paid add-on / higher plan | Included | Paid add-on / higher plan | Paid add-on / higher plan |
| Aftercare and check-in messages | Included | Partial | Included | Included | Included | Paid add-on / higher plan | Paid add-on / higher plan | Not listed on their site | Included | Paid add-on / higher plan | Not listed on their site |
| Consent and medical forms | Included | Included | Included | Included | Included | Paid add-on / higher plan | Paid add-on / higher plan | Paid add-on / higher plan | Paid add-on / higher plan | Included | Included |
| AI-written treatment notes | Included | Not listed on their site | Paid add-on / higher plan | Included | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site |
| Stock | Included | Included | Included | Included | Included | Paid add-on / higher plan | Included | Included | Included | Included | Included |
| Drafts reorders; reads serial numbers from a photo | Included | Included | Included | Included | Not listed on their site | Paid add-on / higher plan | Not listed on their site | Not listed on their site | Included | Included | Paid add-on / higher plan |
| Payments | Included | Included | Included | Included | Included | Included | Included | Included | Included | Included | Included |
| Marketing and content | |||||||||||
| Email / SMS / WhatsApp campaigns | Included | Included | Included | Partial | Partial | Paid add-on / higher plan | Paid add-on / higher plan | Included | Included | Paid add-on / higher plan | Paid add-on / higher plan |
| AI builds the campaign (audience and messages) | Included | Partial | Paid add-on / higher plan | Partial | Not listed on their site | Partial | Not listed on their site | Partial | Partial | Partial | Partial |
| Revenue from each campaign | Included | Included | Included | Partial | Partial | Not listed on their site | Not listed on their site | Included | Partial | Paid add-on / higher plan | Paid add-on / higher plan |
| AI images and flyers in your brand | Included | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Included | Not listed on their site | Not listed on their site | Not listed on their site |
| Before-and-after assistant | Included | Not listed on their site | Paid add-on / higher plan | Partial | Not listed on their site | Not listed on their site | Not listed on their site | Partial | Partial | Not listed on their site | Not listed on their site |
| Content research (trends, viral videos, search questions) | Included | Not listed on their site | Not listed on their site | Partial | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site |
| Content planner | Included | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Partial |
| Writes posts and captions | Included | Not listed on their site | Partial | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site |
| Writes your blog and newsletter | Included | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Partial | Paid add-on / higher plan | Partial | Partial |
| Voiceovers in your own voice | Included | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site |
| Review requests | Included | Included | Included | Included | Partial | Paid add-on / higher plan | Included | Paid add-on / higher plan | Included | Paid add-on / higher plan | Paid add-on / higher plan |
| AI-drafted review replies | Included | Paid add-on / higher plan | Not listed on their site | Included | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Partial | Not listed on their site | Not listed on their site |
| Smart Site | |||||||||||
| Clinic website | Included | Paid add-on / higher plan | Not listed on their site | Not listed on their site | Not listed on their site | Included | Included | Not listed on their site | Paid add-on / higher plan | Included | Included |
| A page per treatment, with prices and booking | Included | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Partial | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site |
| Courses and upgrades offered at booking | Included | Included | Included | Included | Not listed on their site | Paid add-on / higher plan | Paid add-on / higher plan | Included | Included | Included | Partial |
| AI on the website (chat or voice) | Included | Not listed on their site | Not listed on their site | Paid add-on / higher plan | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Partial | Paid add-on / higher plan | Not listed on their site |
| Built to be found by ChatGPT and AI search | Included | Paid add-on / higher plan | Not listed on their site | Partial | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Paid add-on / higher plan | Partial | Included |
| Ads and tracking | |||||||||||
| Traces bookings to the ad that made them | Included | Partial | Paid add-on / higher plan | Partial | Partial | Partial | Partial | Partial | Partial | Partial | Partial |
| Server-side tracking | Included | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Paid add-on / higher plan | Not listed on their site | Not listed on their site | Not listed on their site |
| Sends bookings and revenue back to ad platforms | Included | Partial | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Paid add-on / higher plan | Not listed on their site | Not listed on their site | Not listed on their site |
| Syncs client lists as ad audiences | Included | Partial | Paid add-on / higher plan | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site |
| AI ad advisor (what to back, pause, make next) | Included | Not listed on their site | Partial | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site |
| Also compared | |||||||||||
| Consumer marketplace for new clients | Not offered | Included | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Included | Not listed on their site | Included | Included | Partial |
| Treatment records and photos | Included | Partial | Included | Included | Included | Paid add-on / higher plan | Included | Paid add-on / higher plan | Partial | Partial | Partial |
| Two-way WhatsApp inbox | Included | Not listed on their site | Paid add-on / higher plan | Paid add-on / higher plan | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Not listed on their site | Partial | Not listed on their site |
| Instagram DMs in the inbox | Included | Partial | Partial | Paid add-on / higher plan | Not listed on their site | Partial | Partial | Partial | Partial | Not listed on their site | Partial |
✓ Included · £ Paid add-on or higher plan · ◐ Partial · — Not listed on their official site (it may exist; we couldn't find it). Competitors checked 3 November 2026 against each vendor's own website and help centre, with a source on every cell of the one-to-one pages. Spotted something out of date? Email hello@myathenaai.com and we'll correct it.
Fresha, Phorest, Pabau, Cliniko, Timely, Ovatu, Boulevard, Vagaro, Mindbody and Square are trademarks of their respective owners; their names and logos are shown only to identify their products. myAthenaAI isn't affiliated with or endorsed by them.
myAthenaAI notes: answering clients on every channel and the phone is on the Assistant + Reception plan. Tracking and analytics (server-side tracking, conversion feedback, audience sync, per-ad attribution and the AI ad advisor) are included. Automations are switched on per clinic. What myAthenaAI doesn't do (yet): she doesn't make outbound calls or transfer calls; she replies in English; she plans and writes your social posts, but you post them; review replies are drafted for you to post.
One-to-one comparisons
Fresha vs myAthenaAI
Booking software plus consumer marketplace for beauty, wellness and some health businesses.
See the comparison →Phorest vs myAthenaAI
Salon, spa and aesthetic clinic software for growing businesses, pitched at 3+ staff.
See the comparison →Pabau vs myAthenaAI
All-in-one practice management and clinical records for medspas, aesthetic and medical clinics.
See the comparison →Cliniko vs myAthenaAI
Practice management software for allied health and clinical practitioners, such as physiotherapists.
See the comparison →Timely vs myAthenaAI
Booking and payments software for hair and beauty professionals, solo to multi-location.
See the comparison →Ovatu vs myAthenaAI
Booking and business software for salons, spas, beauty and wellness businesses.
See the comparison →Boulevard vs myAthenaAI
Premium booking, payments and client platform for US salons, spas and medspas.
See the comparison →Vagaro vs myAthenaAI
All-in-one booking, payments and marketplace software for salons, spas, clinics and fitness.
See the comparison →Mindbody vs myAthenaAI
Business software for fitness studios, wellness and beauty businesses, with a consumer booking app.
See the comparison →Square Appointments vs myAthenaAI
Low-cost booking and payments for small service businesses, part of Square's POS ecosystem.
See the comparison →
Not comparing software? See receptionist, VA or answering service vs myAthenaAI.
